Healthcare

Lesson 2 describes forming an A3 team and developing a problem statement. The team composition is critical to the success of the team.  Without adequate representation from all parties with a vested interest, the problem analysis and solution development steps may, in the end, break processes upstream and downstream of the target process.  Team dynamics […]

Lesson 5 Starts the team on the discovery phase of the A3 method–creating the future state. It is common for teams to start an improvement effort by discussing what needs to be done before they fully understand what is happening–the A3 method ensures that finding solutions is done in a way that ensures the real

In Lesson 6, the solutions the team ranked in the previous unit are now laid out in an implementation plan.  The unit includes tips on how to integrate implementation of solutions that have related tasks. Once the plan has been executed, circumstances may require adjustments.  Unless the team is doing periodic effectiveness checks, they may

This final lesson explains how to hold your improvements in place until a better way of doing work is found.  It would be wonderful if each improvement effort was final and no further efforts were needed, but in the real world, where conditions change daily, continual improvement is the only possible course of action.  Using