Great course! I learned a lot, and I found the exercises to be very useful for driving the point home. If I could make a suggestion, it would be that some quiz questions were worded in a way that made them a bit challenging to understand. Otherwise, it was excellent!

Good value for six hours-not a typical healthcare course, but useful. I also want to add that Rita is VERY responsive. Thank you!

I loved the simplicity of the program, very informative and easy to follow.

I've taken a couple courses from Laboratory Learning Solutions and am very happy with the quality of the materials, teaching methods employed, and overall value of the information I've received. I was able to use one of the courses to renew a state health care license as well as toward continuing education requirements for a project management certificate. The coursework on continuous improvement can readily be applied to all sorts of issues, not just the health care field. Thank you

This is a CE course that is useful and necessary to aid a phlebotomist in understanding not only the tasks, but also the rule and regulatory requirements that help us in perfecting the career field we have chosen. I fully recommend this course- The Role of a Phlebotomist: Understanding Quality and Patient Safety to anyone who is seeking continuing education credits.