Expert training for healthcare, with emphasis on the diagnostic laboratory.

Full-Level Courses-All Categories

Need to Recertify? These Full-Level courses include instructional videos, quiz, and an assignment!



Full-Course: Developing a Quality Management System

6.0 Contact hours ($59.99): In this course, you will learn a 7 step proactive approach to develop a robust quality management system that will adhere to regulatory requirements for the development of laboratory developed tests.



Full-Level: Lean Management: Creating a Lean Structure in the Laboratory

6.0 Contact hours ($59.99): In this course, you will learn development of leadership, operational structures, processes, people and synergistic activities that align the entire organization towards continual improvement. You will learn the methods, tools, principles of Lean and understand how to adopt these techniques to our specific laboratory environment.


Full-Level: Adapting Toyota Principles to Laboratory Workflow

6.0 Contact hours. ($59.99): In this course, you will learn the Lean tools, fundamentals of work rules and understand how to apply the continuous improvement methodology of the Toyota Production System principles adaptable and specific to laboratory work flow.


Full-Course: From Data To Value

8.0 Contact hours ($79.99): In this course, you will learn how labs can use data to demonstrate their value in the healthcare continuum and contribute to reducing the total cost of care.

Lean in Healthcare

Lean culture 101

Lean Culture 101: Laying the Foundation for a Lean Transformation

6.0 Contact hours ($59.99): This is a course about creating the foundation for an enterprise-wide Lean transformation  Lean is a way of thinking and that way of thinking must be broadly aligned across the entire organization.  Thus, starting your Lean transformation without considering your own corporate culture is the best way to ensure that any successes are eventually lost.


A3 101: Problem Solving in Healthcare

6.0 Contact hours ($59.99): In this course, you will learn a structured method of problem solving based on data to find root causes, brainstorm solutions and implement workable solutions.

Value Stream Mapping 101 for Healthcare

Value Stream Mapping 101: Healthcare Process Redesign

6.0 Contact hours ($59.99): In this course, you will learn to use the Value Stream Map as a tool for seeing waste and removing barriers to the efficient flow of people, materials and information.

Lean in The Laboratory


Full-Level: Introduction to Lean: Tools and Concepts Specific to Laboratories

6.0 Contact hours ($59.99): In this this course, we will define the principles, methodology and tools of LEAN adaptable to specific laboratory work processes. We will understand how to identify and eliminate the 8 deadly wastes referred to as non-value add activities and apply the principles and concepts of LEAN to redesign the process or eliminate defects from occurring.


Full-Level: Value Stream Mapping: Design Waste-Free Laboratory Processes

6.0 Contact hours ($59.99): In this course, you will design a simplistic current state value stream map of a laboratory process. You will identify non-value add waste, value-add activities, bottlenecks and redundant paths. You will understand the steps to eliminate waste and redesign a future or an improved state.


Full-Level: A3: Problem Solving in the Laboratory

4.0 Contact hours ($39.99): In this course, you will learn the A3 Problem Solving approach to improvement. An A3 is a team-based data and process driven structured Lean method to eliminate defects. You will learn the A3 problem solving process: Gather the team, note the details of the problem, collect data, brainstorm and implement solutions all based on data.

Operational Efficiency


Full-Level: Observation: Go, See, and Ask “Why?”

6.0 Contact hours ($59.99): In this course, you will learn how to conduct an observation in the area of improvement and understand how to follow a unit of work through the process in order to gain an understanding of the the origin, reason, handoffs and path of a defect. “Go and see” event allows us to understand actual value-add activities in comparison to wasteful defective processes.


Full-Level: Executing a Rapid Kaizen Event

6.0 Contact hours ($59.99): Kaizen Event is a synergistic rapid improvement methodology focused on creating productive change by improving a process by the use of Lean tools. Kaizen events are planned, prepared and conducted in alignment with the strategy, goals and objectives of the organization.


Full-Level: Conducting a 5S Event in the Laboratory

4.0 Contact hours ($39.99): In this course, you will learn how to plan, prepare, organize, execute and facilitate a 5 S workplace organizational methodology that include the following phases: Sort, Set, Shine, Standardize and Sustain.

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