Expert Online Non-technical Training for the Diagnostic Laboratory

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What Every Phlebotomist Should Know: Uncovering Errors from Laboratory Test Order to Report

What Every Phlebotomist Should Know: Uncovering Errors 6.0 Contact Hours ($59.99) Course Description 6.0 Contact Hours ($59.99): To understand how diagnostic testing errors occur, we will review the path of a laboratory order from physician to report. We will learn the process steps and activities along the path of a order through three phases of […]

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The Role of a Phlebotomist: Understanding Quality and Patient Safety

Welcome to Phlebotomy and Patient Safety 6.0 Contact Hours ($59.99) Course Description In this course, you will learn the importance of patient safety in healthcare as it relates to the role of the phlebotomist. You will understand your role associated with avoiding errors and risks factors in your daily work. We will learn the history

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Lean culture 101

Lean Culture 101: Laying the Foundation for a Lean Transformation

6.0 Contact hours ($59.99) How to set the stage for change It may seem that building a Lean organization would require a focus on Lean principles, tools and technique but failing to first stabilize the substrate on which the Lean edifice is built is a blueprint for failure. Taiichi Ohno states that a Lean culture

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Fast Track: Introduction to Lean: Tools and Concepts Specific to Laboratories

3.0 Contact hours ($29.99) Welcome to a Fast Track Approach to Learn Lean 101 This course includes: At the end of this course, you will be able to: Explain the principles, methodology and tools of LEAN to specific laboratory work processes Translate the difference between value-add and non-value-add activities (waste) Interpret how to execute a process

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Full-Level: Adapting Toyota Principles to Laboratory Workflow

6.0 Contact Hours ($59.99) Welcome to Adapting Toyota Principles to Laboratory Workflow! The eight operational principles adapted to the laboratory to improve workflow are as follows: This course includes: Several short instructional videos 10-question quiz Reflection questions-critical thinking Assignment: This activity will provide the learner with the skill to identify and eliminate each defect, waste

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Full-Level: Value Stream Mapping: Design Waste-Free Laboratory Processes

3.0 Contact Hours ($29.99) Welcome to Value Stream Mapping! You will learn the concept of designing a simplistic value stream map based on your laboratory process. We will develop a current state map by understanding how to identify the supplier, customer and 5-7 high level steps in between. The learner will identify non-value add and value-add

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