Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

Rita D'Angelo

Rita D’Angelo is an internationally recognized expert in process improvement and lean production systems. For over a decade, Dr. D’Angelo has trained and certified in lean management, thousands of healthcare professionals, and improved the efficiency of health care facilities in the United States and Europe and serves as adjunct professor at Villanova University in the College of Professional Studies. A co-founder of the Henry Ford Production System, Rita D’Angelo designed and implemented innovative operational efficiencies for the Henry Ford Health System and has led the team that secured America’s first integrated laboratory system ISO 15189 accreditation. She continues to assist organizations across the US and internationally implement Lean Management and ISO 15189. D'Angelo holds a P.hD. in Industrial and Systems Engineering, master’s degree in health administration, a six sigma black belt, and certification in quality engineering and lean production.

Uncertainty Looms Once Again Over The Future of LDT Oversight

Blog Written by Rita D’Angelo & Jinna Ralston On January 4, 2021, the Food and Drug Administration (FDA) issued a safety alert about a COVID-19 test that carries a high risk of false negative results.1   This highlights the dangers of what an unpredictable diagnostic test can pose to the public, with consequences that could result in […]

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The Difference is Dollars

According to the 2020 Quality Progress (QP) salary survey from the American Society for Quality, those certified in Six Sigma are paid considerably more than their colleagues.1 In fact, the higher the level of Six Sigma certification the higher the salary.  A master black belt will earn almost $30,000 more than someone without certification and a

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It’s a Matter of Margins: Broadcasting the Cost Cutting Goal to Every Level of the Organization through the Hoshin Kanri Methodology

What would your profit margin look like if all employees were proficient in the process of data collection, root cause analysis and creative problem-solving to identify and eliminate waste in the laboratory? How could each employee make a contribution to the bottom line? If the goal was to reduce waste by 3% in their area,

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Empowering Employees with Cost Cutting Authority

What If And Why Not Empower The Employees?  Worker empowerment is assigning employees the authority, autonomy and responsibility to make change within a leadership specified framework. Working in this manner can ease the manager workload and assist the organization. The goal is to increase the top line, improve the bottom line and reduce laboratory waste. By encouraging employee

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Lean in the Laboratory: Is a Successful Lean Initiative Similar to Rounding a Herd of Cats?

Diagnostic Laboratories today are faced with economic challenges, staffing shortages and government reimbursement reductions. These challenges are threatening the already small margins on which laboratories depend and are driving laboratories to critically evaluate their normal operations.  Inefficient legacy systems and unresolved process issues can no longer be ignored in the face of dwindling financial resources,

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