Lean Practitioner for Healthcare

Introduction to Lean
Explain the principles, methodology and tools of LEAN-to specific healthcare work processes
Translate the difference between value-add and non-value-add activities (waste)
Interpret how to execute a process redesign effort and design a waste-free process
Lean Management
Interpret the principles of Lean to foster the development of a healthcare-specific improvement strategy, philosophy, method and tool set
Explain the standard leadership practices necessary to drive Lean management
Translate the lessons and methods from past quality experts to the current environment
5S Workplace Organization
Describe a 5S event in the workplace that requires planning, preparation and leadership oversight
Demonstrate a 5 S plan to clean, organize and remove clutter by the assistance of all employees
Discuss a weekly 5S checklist to sustain the effort
Review an auditing process to ensure 5 S compliance
Observation: Go and See and Ask Why
Identify processes with the potential for defects
Describe types of waste applicable to healthcare
Explain how the 4 rules of work design effectively translate into healthcare process improvements
Outline activities to conduct a “go and see observation event”
Value Stream Mapping
Summarize wasteful activities in a current state map
Estimate the origin of non-value-added activities within the workflow
Describe redesign ideas for a future state map to contain only value add processes
A3 Problem Solving
Follow A 3 background/logic
Evaluate/interpret each A 3 Element
Formulate an A 3, – organize each element of an A 3 diagram for your project
Kaizen Events
Describe the meaning, process and application of a Kaizen event
Explain the Lean tools used
Demonstrate the process steps of a Kaizen Event