6.0 Contact hours. A3 Problem Solving is a structured, team-based approach that uses data and process analysis to identify root causes and implement effective solutions in the lab. The method is documented on a single large sheet of paper, divided into eight sections—four outlining the Current State and four defining the Future or Desired State.

In this self-paced course, you will learn how to execute each section to drive lasting problem resolution. Interactive workshops will also be available, providing opportunities to ask questions and learn from fellow lab participants.

By the end of this course, you will be able to formulate an A3, organizing all eight elements into a clear, structured diagram for your lab. You will also integrate key problem-solving tools, including process flow diagrams, the Five Whys, fishbone diagrams, and the Plan-Do-Check-Act (PDCA) cycle, to conduct a thorough A3 problem analysis.

For a full description and to learn more: https://laboratorylearningsolutions.com/courses/a3-101-problem-solving-in-the-diagnostic-laboratory-2/