Fishbone Diagram
Price: $59.95
6.0 Contact Hours. Online/work at your own pace
A Day in the Life of a Travel Phlebotomist: Practice, Safety, and Professional Excellence
Description
Free Quality Tool Lesson!
In this module, you will learn how to create and use one of the seven basic quality tools. This tool is called the cause and effect diagram or the Fishbone.
The Fishbone is used to discover the many causes of a single problem and to isolate those with the greatest effect..
This lesson includes:
One 11 minute video
References and resources for this course can be accessed in the Materials tab at the top of this page.
References and resources
Anderson, S. “Five types of fishbone diagrams.” Minitab: June 29, 2011. Retrieved from https://blog.minitab.com/blog/understanding-statistics/five-types-of-fishbone-diagrams. Accessed March, 2020.
International Symposium on Dr. Kaoru Ishikawa Birth Centenary. 2015. “Chapter 16: A collection of Dr. Ishikawa quotes.” Kaoru Ishikawa: the man and quality control. Retrieved from http://www.juse.jp/ishikawa/e/man/Ch16_Ver2_150717.pdf. Accessed March, 2020.
The Institute for Healthcare Improvement (IHI) provides a "QI Essentials Toolkit" that includes a section on creating an using a Fishbone in healthcare. There is a template for each of the featured tools that you can download and save to your computer. The template for the fishbone can be accessed here (you will need to register for the site):
http://www.ihi.org/resources/Pages/Tools/Quality-Improvement-Essentials-Toolkit.aspx
This course provides a comprehensive overview of the daily responsibilities and real-world experiences of a travel phlebotomist. Learners will explore the full scope of the role—from planning daily routes and adapting to diverse work environments to performing venipuncture in non-clinical settings and ensuring safe specimen transport. Emphasis is placed on patient interaction, independent practice, safety awareness, and professionalism. By the end of the course, students will be equipped with the practical knowledge and critical thinking skills needed to succeed in a mobile phlebotomy role.
Course Agenda: This Program Includes
✔ 6 Course Modules
Module 1: A Day in the Life
Module 2: Work Environment & Adaptability
Module 3: Patient Interaction & Communication
Module 4: Indépendance & Professional Responsibility
Module 5: Technical Skills in Mobil practice
Module 6: Travel Safety, and Field Changes
M
✔ Assignment –
Who Should Take This Course?
Learning Objectives
At the end of this course, you will be able to:
✔ Explain Lean principles, methodologies, and tools as they apply to clinical, administrative, and diagnostic healthcare workflows
✔ Apply Lean thinking to design a targeted improvement strategy within your healthcare or laboratory setting
✔ Plan and lead a 5S event, including preparation, implementation, and ongoing sustainment in a clinical environment
✔ Conduct a “Go and See” (Gemba) observation to uncover inefficiencies and identify opportunities for improving patient care and workflow
✔ Analyze waste and variation using a current-state value stream map to improve flow and reduce delays
✔ Apply the A3 problem-solving approach, understanding its structure and use in healthcare decision-making
✔ Plan and facilitate a Kaizen event, including defining objectives, engaging teams, and achieving measurable outcomes
This course equips you with practical Lean tools and techniques to drive continuous improvement, enhance efficiency, and improve patient outcomes across healthcare settings.
