Free Quality Tool Lesson!
In this module, you will learn how to create and understand a Control Chart.
The Control Chart is the best tool for determining process stability and for verifying that a change to the process resulted in improved performance.
This lesson includes:
One 15 minute video
References and resources can be accessed in the Materials tab at the top of this page.
References and Resources for the Control Chart lesson
Rocco, JP, Provost, LP and Murray, SK. “The run chart: A simple analytical tool for learning from variation in healthcare processes." BMF Qual Saf 2011 20: 46-21. Available from: https://www.researchgate.net/publication/49748769_The_run_chart_A_simple_analytical_tool_for_learning_from_variation_in_healthcare_processes [accessed Apr 03 2020].
The Institute for Healthcare Improvement (IHI) provides a "QI Essentials Toolkit" that includes a section on creating an using a Control Chart in healthcare. There is a template for each of the featured tools that you can download and save to your computer. The template for the run chart + control chart can be accessed here (you will need to register for the site):