Expert training for healthcare, with emphasis on the diagnostic laboratory.

Expert training for healthcare, with emphasis on the diagnostic laboratory.

All Course List

Full Level Courses

Full Level Courses include: Several instructional videos, quiz, Reflection questions and anassignment.

$59.99

A3 101: Problem Solving in Healthcare

6.0 Contact hours ($59.99): In this course, you will learn a structured method of problem solving based on data to find root causes, brainstorm solutions and implement workable solutions.

$39.99

Full-Level: Developing a Quality Management System

6.0 Contact hours ($59.99): In this course, you will learn a 7 step proactive approach to develop a robust quality management system that will adhere to regulatory requirements for the development of laboratory developed tests.

$59.99
Lean culture 101

Lean Culture 101: Laying the Foundation for a Lean Transformation

6.0 Contact hours ($59.99): This is a course about creating the foundation for an enterprise-wide Lean transformation  Lean is a way of thinking and that way of thinking must be broadly aligned across the entire organization.  Thus, starting your Lean transformation without considering your own corporate culture is the best way to ensure that any successes are eventually lost.

$59.99

CAPA-Laboratory Non-Conformance

6.0 Contact Hours ($59.99): We will review how errors happen in the laboratory and learn how to identify and document a non-conformance. We will use Lean tools to problem solve, brainstorm the root cause, apply a corrective action and eliminate the occurrence by implementing a preventive action.

$59.99

The Role of a Phlebotomist: Understanding Quality and Patient Safety

6.0 Contact Hours ($59.99): In this course, you will learn the importance of patient safety in healthcare as it relates to the role of the phlebotomist. You will understand your role associated with avoiding errors and risks factors in your daily work. We will learn the history of regulatory oversight and the agency's role to protect patient outcomes. We discuss the difference between quality assurance, quality control and the importance of a quality structure to ensure patient safety.  

$59.99

What Every Phlebotomist Should Know: Uncovering Errors from Laboratory Test Order to Report

6.0 Contact Hours ($59.99): To understand how diagnostic testing errors occur, we review the path of a laboratory order from physician to report. We will learn the process steps and activities within each phase of the preanalytic, analytic and post analytical phases along the path of an analytic test order. We discuss each phase and highlight the incidence of diagnostic errors occurring within each area of testing.

$59.99

Full-Level: A3: Problem Solving in the Laboratory

6.0 Contact hours ($59.99): In this course, you will learn the A3 Problem Solving approach to improvement. An A3 is a team-based data and process driven structured Lean method to eliminate defects. You will learn the A3 problem solving process: Gather the team, note the details of the problem, collect data, brainstorm and implement solutions all based on data.

$39.99

Full-Level: Conducting a 5S Event in the Laboratory

4.0 Contact hours ($39.99): In this course, you will learn how to plan, prepare, organize, execute and facilitate a 5 S workplace organizational methodology that include the following phases: Sort, Set, Shine, Standardize and Sustain.

$59.99

Full-Level: Executing a Rapid Kaizen Event

6.0 Contact hours ($59.99): Kaizen Event is a synergistic rapid improvement methodology focused on creating productive change by improving a process by the use of Lean tools. Kaizen events are planned, prepared and conducted in alignment with the strategy, goals and objectives of the organization.

$79.99

Full-Level: From Data To Value

8.0 Contact hours ($79.99): In this course, you will learn how labs can use data to demonstrate their value in the healthcare continuum and contribute to reducing the total cost of care.

$59.99

Full-Level: Observation: Go, See, and Ask “Why?”

6.0 Contact hours ($59.99): In this course, you will learn how to conduct an observation in the area of improvement and understand how to follow a unit of work through the process in order to gain an understanding of the the origin, reason, handoffs and path of a defect. “Go and see” event allows us to understand actual value-add activities in comparison to wasteful defective processes.

$59.99

Full-Level: Value Stream Mapping: Design Waste-Free Laboratory Processes

6.0 Contact hours ($59.99): In this course, you will design a simplistic current state value stream map of a laboratory process. You will identify non-value add waste, value-add activities, bottlenecks and redundant paths. You will understand the steps to eliminate waste and redesign a future or an improved state.

$59.99
Value Stream Mapping 101 for Healthcare

Value Stream Mapping 101: Healthcare Process Redesign

6.0 Contact hours ($59.99): In this course, you will learn to use the Value Stream Map as a tool for seeing waste and removing barriers to the efficient flow of people, materials and information.

$59.99

Full-Level: Adapting Toyota Principles to Laboratory Workflow

6.0 Contact hours. ($59.99): In this course, you will learn the Lean tools, fundamentals of work rules and understand how to apply the continuous improvement methodology of the Toyota Production System principles adaptable and specific to laboratory work flow.

$59.99

Full-Level: Introduction to Lean: Tools and Concepts Specific to Laboratories

6.0 Contact hours ($59.99): In this this course, we will define the principles, methodology and tools of LEAN adaptable to specific laboratory work processes. We will understand how to identify and eliminate the 8 deadly wastes referred to as non-value add activities and apply the principles and concepts of LEAN to redesign the process or eliminate defects from occurring.

$59.99

Full-Level: Lean Management: Creating a Lean Structure in the Laboratory

6.0 Contact hours ($59.99): In this course, you will learn development of leadership, operational structures, processes, people and synergistic activities that align the entire organization towards continual improvement. You will learn the methods, tools, principles of Lean and understand how to adopt these techniques to our specific laboratory environment.

Fast Track Courses

Fast Track  Courses include: Several instructional videos, quiz & reflection questions.    

                 NO Assignment.

$9.99
Fast Track Value Stream Map

Value Stream Mapping: Healthcare Process Redesign (Fast Track)

1.0 Contact hour ($9.99): In this course you will learn how to create a current state value stream map. This map will allow you to identify bottlenecks and barriers to workflow. By the use of meaningful metrics, we brainstorm opportunities for an improved, efficient future state.

$19.99

A3: Problem Solving in Healthcare (Fast Track)

2.0 Contact hours ($19.99): In this course, you will learn a structured method of problem solving based on data to find root causes, brainstorm solutions and implement workable solutions.

$29.99

Fast Track: Lean Management: Creating a Lean Structure in the Laboratory

3.0 Contact hours ($29.99): In this course, you will learn development of leadership, operational structures, processes, people and synergistic activities that align the entire organization towards continual improvement. You will learn the methods, tools, principles of Lean and understand how to adopt these techniques to our specific laboratory environment.

$29.99

Fast Track: Introduction to Lean: Tools and Concepts Specific to Laboratories

3.0 Contact hours ($29.99): In this course, we will define the principles, methodology and tools of LEAN adaptable to specific laboratory work processes. We will understand how to identify and eliminate the 8 deadly wastes referred to as non-value add activities and apply the principles and concepts of LEAN to redesign the process or eliminate the problem from occurring.

$29.99

Fast Track: Adapting Toyota Principles to Laboratory Workflow

3.0 Contact hours. ($29.99): In this course, you will learn the Lean tools, fundamentals of work rules and understand how to apply the continuous improvement methodology of the Toyota Production System principles adaptable and specific to laboratory work flow.

$29.99

Fast Track: Value Stream Mapping: Design Waste-Free Laboratory Processes

3 Contact hours. ($29.99) In this course, you will learn how to design a simplistic current state value stream map of a laboratory process. You will identify non-value add waste, value-add activities, bottlenecks and redundant paths. You will understand the steps to eliminate waste and redesign a future or an improved state.

$29.99

Fast Track: Observation: Go, See and Ask “Why?”

3.0 Contact hours ($29.99): In this course, you will learn how to conduct an observation in the area of improvement and understand how to follow a unit of work through the process in order to gain an understanding of the the origin, reason, handoffs and path of a defect. “Go and see” event allows us to understand actual value-add activities in comparison to wasteful defective processes.

$29.99

Fast Track Course: Executing a Rapid Kaizen Event

3.0 Contact hours ($29.99): This course is designed to instruct the learner how to lead a Kaizen Event. Kaizen is a synergistic rapid improvement methodology focused on creating productive change by improving a process by the use of Lean tools.

$19.99

Fast Track: Conducting a 5S Event in the Laboratory

2.0 Contact hours ($19.99): In this course, you will learn how to plan, prepare, organize, execute and facilitate a 5 S workplace organizational methodology that include the following phases: Sort, Set, Shine, Standardize and Sustain.

$19.99

Fast Track: A3 Problem Solving in the Laboratory

2.0 Contact hours ($19.99): In this course, you will learn the A3 Problem Solving approach to improvement. An A3 is a team-based data and process driven structured Lean method to eliminate defects. You will learn the A3 problem solving process: Gather the team, note the details of the problem, collect data, brainstorm and implement solutions all based on data.

Bundled Courses

 

Bundled Courses include: 2 or more courses: Several instructional videos, Quiz, Reflection Questions and an Assignment. All per course

$175.00

Bundle: Laboratory Process Optimization

17.5 Contact hours ($175.00): This series of 3 courses include: 1) Introduction to Lean 2) A3 Scientific Problem Solving 3) Observation in the Laboratory: Go See and Ask Why? Armed with Lean problem-solving tools, we learn how to go to the gemba where the work is happening, observe the current process and understand how and why defects occur. You will understand how to document the defects and brainstorm development of a waste-free connection from the sender to receiver all based on the scientific method of problem-solving.

$179.00

Bundle: Operational Strategies for Lean Leaders

18 Contact hours ($179.00): This series of 3 courses: 1) Introduction to Lean 2) Lean Management 3) Lean Operational Strategy include Lean concepts and lessons learned from our historic leaders in quality. We discuss learning from history to leverage the importance of leadership, structure, process, people and synergistic activity that will align the organization towards continual improvement.

$159.99

Bundle: Lean Operational Efficiency

16.0 Contact hours ($159.99): This series of 3 courses: 1) Kaizen 2) Value Stream Mapping 3) A3 Scientific Problem Solving include how to plan, conduct and execute a Kaizen event with our team for a specified period of time. As a part of the Kaizen Event, we will use the methodology and tools of Lean to brainstorm a current state design or an illustration of the way the process looks today. Through a team approach to continuous improvement, we will identify opportunities embedded within that process and redesign an improved future state by using the scientific method of problem solving.

$99.00

Bundle: Using Lean Methods to Expedite Improvement

10.0 Contact hours ($99.99): 10 Contact hours. This series of 2 courses: 1) A3 Scientific Problem Solving 2) Value Stream Mapping will prepare the learner with the understanding, knowledge, and skill to effectively expedite process improvements in the laboratory. You will learn the methodology and tools of Lean that will assist you to develop a current state that consists of 5-7 high-level steps called the Value Stream Map. By illustrating how the process operates today, we develop a waste-free redesigned future state by identifying opportunities for improvement. You will learn the technique to eliminate defective processes by the application of the scientific method of problem-solving.

Certificate Programs

Certificate Programs: Learn at your own pace. Includes 7 modules: Several instructional videos, quiz, reflection questions and an assignment. All per module.

$1,295.00

Lean Six Sigma Green Belt for Laboratories

37 Contact hours ($1,295.00)/ Learn at you own pace. You will learn Lean principles and the Six Sigma method for continuous improvement that include: Define, Measure, Analyze, Improve and Control all applicable for the skill and knowledge of the laboratorian.

$1,295.00

Lean Practitioner for the Diagnostic Laboratory

37 Contact hours ($1,295.00)/At your own pace: This certification course will provide the practitioner with the skills required to develop, train, support, mentor, and encourage teams of front line workers. You will assist the organization by leading the teams to participate in process waste elimination. A Lean Practitioner is an essential resource that will assist the Lean leader to anchor the organization’s Lean journey.

$1,295.00

Lean Practitioner for Healthcare

37 Contact Hours: ($1,295.00)/At your own pace: A Lean Practitioner is an essential resource that assist Lean leader's anchor the organizational Lean journey. This certification course will provide you with the skills to develop, train, support, mentor, and encourage teams of front line workers. You will assist the organization by leading the teams to participate in process waste elimination.

Free Courses

$0.00
Free Course Variation

Variation

Free Course: In this brief lesson you will learn about the causes in process variation in healthcare and why understanding variation is important.

Free Tool Run Chart

Run Chart

Free Course: The run chart is a useful tool for determining the type of variation your process exhibits. This short lesson covers how to create and interpret a run chart.

Control Chart Free Lesson

Control Chart

Free Course: The control chart is an essential tool for determining whether or not a process change improved performance. This lesson on control charts will teach you how to create and interpret this important statistical process control tool.

Causal Tree

Causal Tree

Free Course: The causal tree is a tool for investigating all of the factors and conditions that allowed a cascade of actions to cause error. In this lesson you will learn how to create a causal tree.

Free Tool Fishbone

Fishbone Diagram

Free Course: This short lesson covers one of the 7 essential quality tools--The Fishbone. The Fishbone is a proven tool for finding the causes of error.


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