CAPA-Laboratory Non-Conformance
Description
Greetings and Welcome to CAPA in the Laboratory!
6.0 Contact Hours ($59.99)
Course Description
In this course, we examine process-related issues to determine whether a non-conformance exists. Through structured investigation, learners will review the entire process, document findings in a non-conformance report, and analyze contributing factors.
Using Lean tools, we will identify the root cause, develop solutions to address the non-conformance, and implement corrective and preventive actions (CAPA) to prevent recurrence. This course provides a systematic approach to improving processes and ensuring long-term compliance and quality control.
This Course Includes:
- Instructional Videos – Engaging content to guide your learning
- 10-Question Quiz – Assess your knowledge and understanding
- Challenge Question – Apply problem-solving skills to resolve a non-conformance dilemma
- Course Assignment – Practice the step-by-step process for addressing and preventing non-conformances.
Course Agenda
- Introduction to Non-Conformance
- Defining Non-Conformance – Understanding its impact and implications
- Lean Tools, Concepts, and Principles – Techniques for process improvement
- Conducting a Corrective Action – Steps to identify and resolve issues
- Implementing Preventive Actions – Strategies to prevent recurrence
- Course Assignment – Applying learned concepts in a practical exercise.
Learning Objectives
By the end of this course, learners will be able to:
- Implement effective preventive strategies to reduce the risk of recurrence. the end of this course the learner will be able to perform the following:
- Define non-conformance, corrective action, preventive action, and root cause analysis.
- Identify key problem-solving tools, including the Cause and Effect Diagram, 5 Whys, and other analytical methods.
- Explain the root cause analysis process and its role in problem resolution.
Special thanks to instructor Bonnie Messinger for her contribution to this course.
The following materials are provided to complete your assignment. You can find these materials attached on the assignment page as well. If you have any questions, feel free to reach out to your instructor. support@laboratorylearningsolutions. Article for your review: What_is_Non-Conformance_Manag Excel spreadsheet for your assignment: Includes a fishbone and 5 why worksheet: NC Root-Cause-Analysis-Project-tools- Blank CAPA form to document the findings: CAPA Document Blank NC Course Form Observation Form to document findings from go and see where is the work is taking place: NC Observation Organizer
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This course provides a comprehensive overview of the daily responsibilities and real-world experiences of a travel phlebotomist. Learners will explore the full scope of the role—from planning daily routes and adapting to diverse work environments to performing venipuncture in non-clinical settings and ensuring safe specimen transport. Emphasis is placed on patient interaction, independent practice, safety awareness, and professionalism. By the end of the course, students will be equipped with the practical knowledge and critical thinking skills needed to succeed in a mobile phlebotomy role.
Course Agenda: This Program Includes
✔ 6 Course Modules
Module 1: A Day in the Life
Module 2: Work Environment & Adaptability
Module 3: Patient Interaction & Communication
Module 4: Indépendance & Professional Responsibility
Module 5: Technical Skills in Mobil practice
Module 6: Travel Safety, and Field Changes
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✔ Assignment –
Who Should Take This Course?
Learning Objectives
At the end of this course, you will be able to:
✔ Explain Lean principles, methodologies, and tools as they apply to clinical, administrative, and diagnostic healthcare workflows
✔ Apply Lean thinking to design a targeted improvement strategy within your healthcare or laboratory setting
✔ Plan and lead a 5S event, including preparation, implementation, and ongoing sustainment in a clinical environment
✔ Conduct a “Go and See” (Gemba) observation to uncover inefficiencies and identify opportunities for improving patient care and workflow
✔ Analyze waste and variation using a current-state value stream map to improve flow and reduce delays
✔ Apply the A3 problem-solving approach, understanding its structure and use in healthcare decision-making
✔ Plan and facilitate a Kaizen event, including defining objectives, engaging teams, and achieving measurable outcomes
This course equips you with practical Lean tools and techniques to drive continuous improvement, enhance efficiency, and improve patient outcomes across healthcare settings.
