TIP #3: OBSERVING THE PROCESS
Zoom Event Series https://us02web.zoom.us/j/2520605637?pwd=rd0xMLcuGFOZnbOEjhYFyzUHdAHpu7.1In Tip 3 of the Firefighting Series, we describe the process of observation in the workplace. We go to the place where the work is occurring to see for ourselves what is happening. We follow the process from start to finish and document any activities that may have contributed to our original issue. Waste, inefficiency, […]