Welcome to Phlebotomy and Patient Safety
6.0 Contact Hours ($59.99)
Course Description
In this course, you will learn the importance of patient safety in healthcare as it relates to the role of the phlebotomist. You will understand your role associated with avoiding errors and risks factors in your daily work. We will learn the history of regulatory oversight and the agency’s role to protect patient outcomes. We discuss the difference between quality assurance, quality control and the importance of a quality structure to ensure patient safety.
This course includes the following:
- Several instructional videos
- Quiz: 10-questions to test your knowledge and understanding of the material
- Challenge question to respond to a phlebotomy issue
- Course assignment to practice your newly learned skill
Who should take this course
This course is designed for phlebotomists, laboratory technicians, and students.
Agenda
- Module 1: Historical practices in phlebotomy
- Module 2: Introduction to patient safety
- Module 3: Errors effecting patient safety
- Module 4: Patient and phlebotomist risk factors
- Module 5 & 6: Quality assurance and quality control
Learning Objectives
At the end of this course the learner will be able to perform the following:
- 1. Describe patient safety concerns
- 2. Recognize errors and unsafe practices affecting patient safety in the workplace
- 3. Explain the difference between quality assurance and quality control
- 4. Summarize patient and phlebotomist risk factors
Photo credit: Freepik stefamerpik
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