Fast Track: Observation: Go, See and Ask "Why?"
Fast Track: Observation: Go, See and Ask "Why?" Product description

3.0 Contact hours In this course, you will learn how to conduct an observation in the area of focus and understand how to follow a unit of work through the process in order to gain an understanding of the the origin, reason, handoffs and path of a defect. “Go and see” event allows us to understand actual value-add activities in comparison to wasteful defective processes.

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