10 Contact hours. This series of 2 courses: 1) A3 Scientific Problem Solving 2) Value Stream Mapping will prepare the learner with the understanding, knowledge, and skill to effectively expedite process improvements in the laboratory. You will learn the methodology and tools of Lean that will assist you to develop a current state that consists of 5-7 high-level steps called the Value Stream Map. By illustrating how the process operates today, we develop a waste-free redesigned future state by identifying opportunities for improvement. You will learn the technique to eliminate defective processes by the application of the scientific method of problem-solving.