Expert training for healthcare, with emphasis on the diagnostic laboratory.

Rita F. D'Angelo

5 (1)




Rita D’Angelo is an internationally recognized expert in process improvement and lean production systems. For over a decade, Dr. D’Angelo has trained and certified in lean management, thousands of healthcare professionals, and improved the efficiency of health care facilities in the United States and Europe and serves as adjunct professor at Villanova University in the College of Professional Studies. A co-founder of the Henry Ford Production System, Rita D’Angelo designed and implemented innovative operational efficiencies for the Henry Ford Health System and has led the team that secured America’s first integrated laboratory system ISO 15189 accreditation. She continues to assist organizations across the US and internationally implement Lean Management and ISO 15189. D'Angelo holds a P.hD. in Industrial and Systems Engineering, master’s degree in health administration, a six sigma black belt, and certification in quality engineering and lean production.


  • Ph.D. in Industrial & Systems Engineering, Wayne State University, Detroit, MI
  • M.S. in Health Administration, Central Michigan University, Mt. Pleasant, MI
  • B.S. in Health Administration, Madonna University, Livonia, MI
  • A.S., Quality Systems Technology, Macomb Community College, Warren, MI
  • A.S. Laboratory Service; Medical Laboratory, Madonna University, Livonia, MI
  • Achievements

  • Wayne State University (Office for Teaching and Learning) - Blackboard Hybrid and Online Instruction
  • Macomb Community College - Angel Hybrid and Online Learning Development
  • University of Michigan – Improvement Kata
  • University of Michigan – Lean Manufacturing
  • Toyota Production System Training
  • American Society for Quality – Quality Engineer
  • American Society for Quality-Six Sigma Black Belt


    Bundle: Laboratory Process Optimization

    17.5 Contact hours ($175.00): This series of 3 courses include: 1) Introduction to Lean 2) A3 Scientific Problem Solving 3) Observation in the Laboratory: Go See and Ask Why? Armed with Lean problem-solving tools, we learn how to go to the gemba where the work is happening, observe the current process and understand how and why defects occur. You will understand how to document the defects and brainstorm development of a waste-free connection from the sender to receiver all based on the scientific method of problem-solving.


    Bundle: Operational Strategies for Lean Leaders

    18 Contact hours ($179.00): This series of 3 courses: 1) Introduction to Lean 2) Lean Management 3) Lean Operational Strategy include Lean concepts and lessons learned from our historic leaders in quality. We discuss learning from history to leverage the importance of leadership, structure, process, people and synergistic activity that will align the organization towards continual improvement.


    Lean Practitioner for Healthcare

    37 Contact Hours: ($1,295.00)/At your own pace: A Lean Practitioner is an essential resource that assist Lean leader's anchor the organizational Lean journey. This certification course will provide you with the skills to develop, train, support, mentor, and encourage teams of front line workers. You will assist the organization by leading the teams to participate in process waste elimination.


    Lean Practitioner for the Diagnostic Laboratory

    37 Contact hours ($1,295.00)/At your own pace: This certification course will provide the practitioner with the skills required to develop, train, support, mentor, and encourage teams of front line workers. You will assist the organization by leading the teams to participate in process waste elimination. A Lean Practitioner is an essential resource that will assist the Lean leader to anchor the organization’s Lean journey.


    Lean Six Sigma Green Belt for Laboratories

    37 Contact hours ($1,295.00)/ Learn at you own pace. You will learn Lean principles and the Six Sigma method for continuous improvement that include: Define, Measure, Analyze, Improve and Control all applicable for the skill and knowledge of the laboratorian.


    5.00 (1)
    Tami Shaw
    Posted 1 year ago
    The healthcare and laboratory industry is long overdue to apply the Six Sigma principles

    It was a great summary of condensed information. It was a lot to cover in two days, but the teachings were laid out in a well thought sequence. I appreciate this training so much.

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